Arrival Card Hub
Aerial view of forested limestone islands in deep-blue water with a turquoise reef, Palau
Palau

Complete your Palau arrival card online

Every traveller entering Palau needs this document, whatever their visa status. Fill it in online with Arrival Card Hub before you fly and arrive with it ready.

Processed in as little as 2 days

Palau arrival card requirements

The Palau Entry Form is an online arrival declaration. It is run by the BCBP, which stands for the Bureau of Customs and Border Protection. This bureau sits within the Division of Immigration.

The form replaced an older, COVID-era form called the Health and Safety Travel Entry form. Both immigration and customs officers use the information you submit.

Once you complete the form, you receive a QR code by email. Think of this QR code as a scannable confirmation that stores your submitted information. It is checked at airline check-in and again at Palau International Airport.

To complete the Palau arrival card you need:

Based on official government sources

  • Your passport (valid 6 months or more beyond your arrival date)
  • Your flight details and scheduled arrival date
  • Your hotel or address in Palau
  • A working email address, since your QR code will be sent here
  • Honest answers to customs questions, including goods over US$400 or cash of US$10,000 or more
  • Your QR code, saved on your phone or printed on paper
  • A return or onward ticket
  • Proof of funds, in case an officer asks

Sources: Palau Entry Form: Official Travel Entry Portal · Palau Bureau of Customs & Border Protection · Pristine Paradise Palau · Palau Pledge

Palau entry documents through Arrival Card Hub

What the document covers, who needs it, and how it is issued.

Palau Entry Form

Entry Form

The online arrival document for entering Palau, issued electronically.

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When to complete it
Once you submit the Palau Entry Form, your QR code is sent to your email address almost immediately.
Delivery format
Your confirmation is sent to your email as a PDF, usually with a QR code, and is linked to your passport. Travel with the passport you entered in the form.
Processing timeAbout 2 days

Prices and processing times are just below. See prices →

Palau arrival card price and processing time

One all-in price. It includes any government fee and our service fee for preparing, checking and submitting your arrival card.

Palau Entry Form

From€39

  • Processed in about 2 days
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How the Palau arrival card works

  1. 1

    Fill in the form

    Answer a few simple questions about you and your trip, upload what is needed and pay securely.

  2. 2

    We check and submit it

    Our team checks your answers for the errors that lead to a rejected or delayed card, fixes them with you, then submits the arrival card to the Palau authorities on your behalf.

  3. 3

    Receive your Palau arrival card

    Your confirmation arrives by email, with clear instructions on what to show at the border.

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2 days

Fastest processing time

Why complete it with Arrival Card Hub?

Government arrival-card portals change often and are easy to get wrong. Arrival Card Hub keeps one guided form per country, checks your answers and keeps you updated, so there are no surprises at the border.

Start my arrival card
By yourselfArrival Card Hub
One guided form in plain language
Your answers checked before submission
Help by email and phone
Status updates by email
Card or PayPal, secure checkout

Palau arrival card FAQs

What travellers commonly ask about the Palau arrival card.

Still have questions?Our travel-document team answers by email and phone.
Is the Palau Entry Form a visa?

No, the Palau Entry Form is not a visa. It is an arrival declaration used by customs and immigration. Travelers who require a visa must obtain it separately.

What is the US$100 Palau environmental fee?

The fee is called the Pristine Paradise Environmental Fee (PPEF). It applies to visitors to Palau and is usually included in the airline ticket. Certain categories of travelers may be exempt.

What is the Palau Pledge?

The Palau Pledge is a commitment that travelers sign upon arrival, promising to behave in an environmentally and culturally responsible way during their stay in Palau.

Can I complete the Palau Entry Form more than 72 hours before arrival?

Yes, when applying with Passporta, the Palau Entry Form can be completed more 72 hours before your scheduled arrival. We will hold your application and submit it to the official government system once the 72-hour submission window opens.

How will I receive my Palau Entry Form confirmation?

After submitting the form, you will receive a confirmation email containing your QR code. Save the QR code to your device so you can present it at airline check-in and upon arrival in Palau.

Do visa-free travelers need the Palau Entry Form?

Yes. The Palau Entry Form is separate from visa requirements and must also be completed by travelers who are exempt from obtaining a visa.

Complete your Palau arrival card today

We handle the form, the check and the submission, so you just show up ready to enter.

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Palau arrival card guide

Palau guide Palau Entry Form Validity and Period of Stay

The Palau Entry Form is valid for one arrival only. If you travel to Palau again, you must complete a new form for your next trip.

The Entry Form itself does not determine how long you may stay in Palau. The permitted period of stay depends on the immigration conditions that apply to you.

Palau guide Palau Entry Form – Processing Time

Once you submit the Palau Entry Form, your QR code is sent to your email address almost immediately.

The form can only be processed within 72 hours before your scheduled arrival in Palau.

Travelers with connecting flights should complete the form while they still have reliable internet access, preferably before boarding their final flight to Palau.

Some travelers may be able to access Wi-Fi at Palau International Airport and complete the form before immigration, but it is safer to submit the form before departure.

Palau guide Who Needs to Complete the Palau Entry Form?

The Palau Entry Form is an online form from the Bureau of Customs and Border Protection (BCBP). Every traveler must complete it within 72 hours before arriving in Palau. Once submitted, it creates a QR code that you show at check-in and on arrival.

The form itself is not a visa. It is a separate requirement that applies to all arriving passengers, no matter their nationality.

Every traveler arriving in Palau must complete the Palau Entry Form. Returning residents of Palau must also complete the form before they fly.

Palau guide How to Complete the Palau Entry Form
  1. Enter your scheduled arrival date: this is usually the first information requested.
  2. Enter your passport, flight, and stay details.
  3. Complete the customs declaration: answer all questions about cash, goods, and other items you are bringing into Palau.
  4. Review all information carefully: make sure your details match your passport and travel arrangements.
  5. Submit the form and save the QR code sent to your email address.
  6. Present your QR code at airline check-in and again upon arrival in Palau.

NOTE: Check your email address carefully before submitting the form. If the address is entered incorrectly, you may not receive your QR code.

Palau guide Palau Entry Form – Common Mistakes and Issues

Travelers may encounter problems with the Palau Entry Form due to avoidable mistakes that can delay airline check-in or immigration procedures.

Common mistakes to avoid:

  • Waiting too long: completing the form after your final connecting flight may be difficult if you do not have internet access
  • Entering an incorrect email address: a typo may prevent you from receiving your QR code
  • Failing to declare cash or goods: cash of US$10,000 or more and goods exceeding applicable customs limits must be declared
  • Bringing prohibited sunscreen: certain reef-toxic sunscreen ingredients are banned in Palau and may result in fines
  • Bringing vapes or e-cigarettes: these products are prohibited in Palau and may result in fines
  • Traveling with a passport that expires soon: your passport should remain valid for at least 6 months beyond your arrival date
  • Assuming visa-free travelers do not need the form: the Palau Entry Form is required regardless of whether you need a visa

NOTE: Review all information carefully before submitting the form and make sure you can access your QR code while traveling.

Arrival Card Hub is a private service operated by Passporta, not a government website. We charge a service fee for preparing, checking and submitting your arrival card. You can also complete it yourself on the official government portal.