Every traveller entering Palau needs this document, whatever their visa status. Fill it in online with Arrival Card Hub before you fly and arrive with it ready.
The Palau Entry Form is an online arrival declaration. It is run by the BCBP, which stands for the Bureau of Customs and Border Protection. This bureau sits within the Division of Immigration.
The form replaced an older, COVID-era form called the Health and Safety Travel Entry form. Both immigration and customs officers use the information you submit.
Once you complete the form, you receive a QR code by email. Think of this QR code as a scannable confirmation that stores your submitted information. It is checked at airline check-in and again at Palau International Airport.
To complete the Palau arrival card you need:
Based on official government sources
Sources: Palau Entry Form: Official Travel Entry Portal · Palau Bureau of Customs & Border Protection · Pristine Paradise Palau · Palau Pledge
What the document covers, who needs it, and how it is issued.
The online arrival document for entering Palau, issued electronically.
Start nowPrices and processing times are just below. See prices →
One all-in price. It includes any government fee and our service fee for preparing, checking and submitting your arrival card.
Fill in the form
Answer a few simple questions about you and your trip, upload what is needed and pay securely.
We check and submit it
Our team checks your answers for the errors that lead to a rejected or delayed card, fixes them with you, then submits the arrival card to the Palau authorities on your behalf.
Receive your Palau arrival card
Your confirmation arrives by email, with clear instructions on what to show at the border.
2 days
Fastest processing time
Government arrival-card portals change often and are easy to get wrong. Arrival Card Hub keeps one guided form per country, checks your answers and keeps you updated, so there are no surprises at the border.
Start my arrival cardWhat travellers commonly ask about the Palau arrival card.
Still have questions?Our travel-document team answers by email and phone.No, the Palau Entry Form is not a visa. It is an arrival declaration used by customs and immigration. Travelers who require a visa must obtain it separately.
The fee is called the Pristine Paradise Environmental Fee (PPEF). It applies to visitors to Palau and is usually included in the airline ticket. Certain categories of travelers may be exempt.
The Palau Pledge is a commitment that travelers sign upon arrival, promising to behave in an environmentally and culturally responsible way during their stay in Palau.
Yes, when applying with Passporta, the Palau Entry Form can be completed more 72 hours before your scheduled arrival. We will hold your application and submit it to the official government system once the 72-hour submission window opens.
After submitting the form, you will receive a confirmation email containing your QR code. Save the QR code to your device so you can present it at airline check-in and upon arrival in Palau.
Yes. The Palau Entry Form is separate from visa requirements and must also be completed by travelers who are exempt from obtaining a visa.
We handle the form, the check and the submission, so you just show up ready to enter.
Start nowThe Palau Entry Form is valid for one arrival only. If you travel to Palau again, you must complete a new form for your next trip.
The Entry Form itself does not determine how long you may stay in Palau. The permitted period of stay depends on the immigration conditions that apply to you.
Once you submit the Palau Entry Form, your QR code is sent to your email address almost immediately.
The form can only be processed within 72 hours before your scheduled arrival in Palau.
Travelers with connecting flights should complete the form while they still have reliable internet access, preferably before boarding their final flight to Palau.
Some travelers may be able to access Wi-Fi at Palau International Airport and complete the form before immigration, but it is safer to submit the form before departure.
The Palau Entry Form is an online form from the Bureau of Customs and Border Protection (BCBP). Every traveler must complete it within 72 hours before arriving in Palau. Once submitted, it creates a QR code that you show at check-in and on arrival.
The form itself is not a visa. It is a separate requirement that applies to all arriving passengers, no matter their nationality.
Every traveler arriving in Palau must complete the Palau Entry Form. Returning residents of Palau must also complete the form before they fly.
NOTE: Check your email address carefully before submitting the form. If the address is entered incorrectly, you may not receive your QR code.
Travelers may encounter problems with the Palau Entry Form due to avoidable mistakes that can delay airline check-in or immigration procedures.
Common mistakes to avoid:
NOTE: Review all information carefully before submitting the form and make sure you can access your QR code while traveling.
