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Golden coastal hills above a turquoise bay on Banks Peninsula, New Zealand
New Zealand

Complete your New Zealand arrival card online

Every traveller entering New Zealand needs this document, whatever their visa status. Fill it in online with Arrival Card Hub before you fly and arrive with it ready.

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Processed in as little as 24 hours

New Zealand arrival card requirements

New Zealand eTA is an official electronic travel authorization allowing eligible visitors legal entry into New Zealand for tourism, business, or transit.

The NZeTA stays valid for 2 years from approval, granting numerous entries into the country.

The allowed stay is 6 months within a 12-month period. However, each visit cannot be longer than 3 months (or 6 months if a visitor is a British citizen).

To complete the New Zealand arrival card you need:

  • The passport you will use to enter New Zealand
  • Your flight number, arrival date and departure airport
  • Your first address in New Zealand and a phone number
  • A list of what you are bringing and the countries visited in the last 30 days

Sources: NZeTA Application Official Platform · New Zealand Government Website · New Zealand Ministry of Foreign Affairs and Trade

New Zealand entry documents through Arrival Card Hub

What the document covers, who needs it, and how it is issued.

New Zealand Traveller Declaration (NZTD)

Traveller Declaration

The online arrival document for entering New Zealand, issued electronically.

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When to complete it
The approximate time for processing New Zealand eTAs is 72 hours – many applications are processed faster, but some may take longer.
Delivery format
Your confirmation is sent to your email as a PDF, usually with a QR code, and is linked to your passport. Travel with the passport you entered in the form.
Processing timeAbout 24 hours

Prices and processing times are just below. See prices →

New Zealand arrival card price and processing time

One all-in price. It includes any government fee and our service fee for preparing, checking and submitting your arrival card.

New Zealand Traveller Declaration (NZTD)

From€39

  • Processed in about 24 hours
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How the New Zealand arrival card works

  1. 1

    Fill in the form

    Answer a few simple questions about you and your trip, upload what is needed and pay securely.

  2. 2

    We check and submit it

    Our team checks your answers for the errors that lead to a rejected or delayed card, fixes them with you, then submits the arrival card to the New Zealand authorities on your behalf.

  3. 3

    Receive your New Zealand arrival card

    Your confirmation arrives by email, with clear instructions on what to show at the border.

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24 hours

Fastest processing time

Why complete it with Arrival Card Hub?

Government arrival-card portals change often and are easy to get wrong. Arrival Card Hub keeps one guided form per country, checks your answers and keeps you updated, so there are no surprises at the border.

Start my arrival card
By yourselfArrival Card Hub
One guided form in plain language
Your answers checked before submission
Help by email and phone
Status updates by email
Card or PayPal, secure checkout

New Zealand arrival card FAQs

What travellers commonly ask about the New Zealand arrival card.

Still have questions?Our travel-document team answers by email and phone.
Do I need a New Zealand eTA?

You can easily access this information by selecting your nationality in our eligibility checker available at the top of the website.

Does the price I pay for the NZeTA include the IVL (International Visitor Levy)?

Yes, the price you pay on our website already covers the obligatory tax, which funds tourism infrastructure and helps protect the natural environment of New Zealand.

How long does it take to process a New Zealand eTA?

Most NZeTA applications are processed within 72 hours (3 days). However, it may be shorter/longer, depending on the situation.

How can I check the status of my application?

To check the status of your application, you need a Passporta account. Please use this link to log in to your existing profile or create a new one.

How will I receive my NZeTA after approval?

Once approved, your NZeTA will be sent directly to the email address provided in the application form.

My application status shows "Finished" – where is my NZeTA?

Once your application status shows "Finished", the NZeTA will be sent to your email address as a PDF attachment. Please check your inbox. Remember to check your SPAM or junk folder as well.

Do I need to print my New Zealand eTA?

Even though the approved NZeTA is linked to the applicant's passport, it's best to make a paper copy for convenience and in case of possible technical issues.

How long can I stay in New Zealand with an eTA?

One visit can last up to 3 months (6 months for UK nationals). However, visitors can stay only for 6 months within a 12-month period.

Can I use my NZeTA for multiple trips to New Zealand?

Yes. The NZeTA is valid for 2 years from the date of issue and allows multiple entries to New Zealand. You may travel to other countries and return to New Zealand as long as your NZeTA remains valid. Each stay in New Zealand can last up to 90 days.

Can I explore New Zealand if I am only transiting through the country?

Nationals of certain countries may obtain an NZeTA only under specific conditions. If you come from one of these countries and your itinerary includes a layover in New Zealand, you must remain in the transit area of Auckland International Airport and cannot enter New Zealand. Should you wish to leave the airport or visit the country, you must hold a regular visa that allows entry.
In case you hold valid Australian permanent residency or are traveling on a cruise ship, you will be able to enter New Zealand using the NZeTA. Travelers who hold valid Australian permanent residency or those arriving by cruise ship may enter New Zealand on an NZeTA.

Can I work in New Zealand with an NZeTA?

No. Any work-related visits require obtaining an appropriate visa from a New Zealand embassy.

How can I check the status of my NZeTA on the government website?

You may verify the validity of your NZeTA using the “Check Status” tool on the New Zealand government website. Enter your NZeTA reference number (starting with the letter “E” followed by 9 digits) together with your passport number. If you do not know your reference number, you can check the status using only your passport details. If your application has been successfully finalized, the system will display the validity date of your NZeTA.

What should I do if my NZeTA has been rejected?

Unfortunately, the Immigration Office has determined that you do not meet the requirements for the NZeTA. In this case, you should contact the nearest embassy or consulate of New Zealand to apply for a traditional visa.

Complete your New Zealand arrival card today

We handle the form, the check and the submission, so you just show up ready to enter.

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Other entry documents for New Zealand

New Zealand Traveller Declaration (NZTD)

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New Zealand arrival card guide

New Zealand guide Who Can Apply for the New Zealand eTA?

New Zealand eTA (Electronic Travel Authority) must be obtained by the following groups:

  • Citizens of countries that are eligible to enter New Zealand using an electronic travel authorization instead of a traditional visa.
    You can check the list of eligible countries below or use the eligibility checker at the top of this page.
  • Permanent residents of Australia (those who have a permanent visa that allows them to remain in Australia indefinitely)
  • Cruise ship passengers, no matter their nationality
  • Travelers who are only passing through Auckland International Airport (AKL) on their way to or from Australia

You do not need an NZeTA if you are:

  • A citizen or permanent resident of New Zealand
  • Already holding a valid New Zealand visa
  • An Australian citizen
  • Traveling as part of an official Antarctic Treaty expedition
  • Military personnel traveling on duty
New Zealand guide How to Apply for an eTA New Zealand?

Travelers can apply for a New Zealand eTA using a working electronic device like a smartphone, laptop, tablet, or PC – as long as they are connected to the internet.

The NZeTA application process with Passporta includes such steps:

  1. Fill out the form using personal, travel, and health details.
  2. Provide the documents in digital form.
  3. Cover the fee using a convenient online payment method.
  4. Check the status of your application via our online tool.

If the procedure is successful, an applicant will receive an email with the New Zealand eTA confirmation in PDF.

It is necessary to save a document to the mobile device and make a printout for formalities upon arrival in New Zealand.

New Zealand guide New Zealand eTA Validity and Period of Stay

The New Zealand eTA remains effective for 2 years (24 months) from the date of issue. For airline and cruise crew members, it may be extended to 5 years.

Travelers can have numerous entries into the country during the mentioned period. Each visit cannot exceed 3 months (6 months for UK citizens).

NZeTA allows staying in New Zealand for up to 6 months within any 12-month period counting back from the intended departure date.

New Zealand guide New Zealand eTA – Processing Time

The approximate time for processing New Zealand eTAs is 72 hours – many applications are processed faster, but some may take longer.

Delays may happen during peak periods or if additional information/documents are needed. It's best to apply at least a week in advance of the departure date to be safe.

New Zealand guide New Zealand eTA Rejection Reasons

The eTA for New Zealand may be denied in case of the following situations:

  • A passport doesn't have enough validity period.
  • An applicant doesn't meet health/character/sufficient funds requirements.
  • The information in the application contains mistakes or is incomplete.
  • Digital copies of documents are not of decent quality.

Passporta offers pre-verification services to double-check all details before submission, preventing rejections or delays.

New Zealand guide New Zealand eTA – Sample

Review the New Zealand eTA sample to know what the approval looks like in order not to miss it in the email inbox:

New Zealand eTA – Sample
Arrival Card Hub is a private service operated by Passporta, not a government website. We charge a service fee for preparing, checking and submitting your arrival card. You can also complete it yourself on the official government portal.