Arrival Card Hub
Colourful street in Centro Habana with a vintage car and the Capitolio dome, Cuba
Cuba

Complete your Cuba arrival card online

Every traveller entering Cuba needs this document, whatever their visa status. Fill it in online with Arrival Card Hub before you fly and arrive with it ready.

Processed in as little as 2 days

Cuba arrival card requirements

D'Viajeros means Advance Information of Travelers. It is one online form that collects immigration, health and customs data before arrival. The data goes to the immigration directorate (DIIE), the General Customs of the Republic and the Ministry of Public Health. The form has been online since November 2021, and its legal basis is Resolution No. 320 of the Minister of Transport, published in January 2023.

When the form is completed, the portal produces a PDF with a QR code that must be kept and presented to the authorities on arrival in Cuba. It also issues a private code that is used to edit the form later.

The QR code is required when passing the health and customs authorities, and immigration checks the form by passport number. Official sources are not consistent on whether airlines check it. The foreign ministry's 2023 announcement says the QR code must be shown to the airline, in digital or printed form, so keep it ready at check-in.

To complete the Cuba arrival card you need:

  • A valid passport
  • Your flight details and arrival date
  • Your Cuban eVisa number, if you have one
  • Your accommodation in Cuba (province and hotel or address)

Sources: D'Viajeros: Official Portal of the Ministry of Transport of Cuba · Ministry of Foreign Affairs of Cuba: D'Viajeros Announcement · Consulate General of Cuba in São Paulo · UK Government Foreign Travel Advice: Cuba

Cuba entry documents through Arrival Card Hub

What the document covers, who needs it, and how it is issued.

Cuba D'Viajeros Form

D'Viajeros Form

The online arrival document for entering Cuba, issued electronically.

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When to complete it
The official portal issues the PDF with the QR code when the form is submitted. After we submit your form, we send the PDF to the email address given in your order.
Delivery format
Your confirmation is sent to your email as a PDF, usually with a QR code, and is linked to your passport. Travel with the passport you entered in the form.
Processing timeAbout 2 days

Prices and processing times are just below. See prices →

Cuba arrival card price and processing time

One all-in price. It includes any government fee and our service fee for preparing, checking and submitting your arrival card.

Cuba D'Viajeros Form

From$44

  • Processed in about 2 days
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How the Cuba arrival card works

  1. 1

    Fill in the form

    Answer a few simple questions about you and your trip, upload what is needed and pay securely.

  2. 2

    We check and submit it

    Our team checks your answers for the errors that lead to a rejected or delayed card, fixes them with you, then submits the arrival card to the Cuba authorities on your behalf.

  3. 3

    Receive your Cuba arrival card

    Your confirmation arrives by email, with clear instructions on what to show at the border.

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2 days

Fastest processing time

Why complete it with Arrival Card Hub?

Government arrival-card portals change often and are easy to get wrong. Arrival Card Hub keeps one guided form per country, checks your answers and keeps you updated, so there are no surprises at the border.

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By yourselfArrival Card Hub
One guided form in plain language
Your answers checked before submission
Help by email and phone
Status updates by email
Card or PayPal, secure checkout

Cuba arrival card FAQs

What travellers commonly ask about the Cuba arrival card.

Still have questions?Our travel-document team answers by email and phone.
Is the Cuba D'Viajeros Form a visa?

No. It is an advance declaration with your immigration, health and customs data. Travelers who need a visa or eVisa must obtain it separately.

Is the D'Viajeros Form free?

The official form on dviajeros.mitrans.gob.cu has no fee. Our fee is for the assistance service: preparing, checking and submitting the form on your behalf.

When can the D'Viajeros Form be submitted?

The official form accepts an arrival date up to 6 days ahead. Some official sources advise shorter windows, such as 72 hours before entering Cuba or 48 hours before check-in. We submit your form inside the window that the portal accepts.

Do children need their own D'Viajeros Form?

Yes. The official portal states that an individual form must be filled out for each family member, including children.

Do I need the form when I leave Cuba?

No departure form exists on the official portal. D'Viajeros covers arrival in Cuba by air.

Complete your Cuba arrival card today

We handle the form, the check and the submission, so you just show up ready to enter.

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Cuba arrival card guide

Cuba guide Cuba D'Viajeros Form Validity and Period of Stay

The form is valid for one trip. A new form must be filled out for each trip to Cuba. A submitted form can be changed on the official portal with the private code and the passport number.

The form does not decide how long you may stay in Cuba. That depends on your visa and on the immigration rules that apply to you.

Cuba guide Cuba D'Viajeros Form: Processing Time

The official portal issues the PDF with the QR code when the form is submitted. After we submit your form, we send the PDF to the email address given in your order.

Official sources give different submission windows. The official portal accepts an arrival date up to 6 days ahead, and its FAQ says the form can be filled out from 7 days before arrival until the moment before immigration. The Cuban consulate in São Paulo says the last 6 days before the trip. The foreign ministry's 2023 announcement mentions a maximum of 48 hours before check-in, and the UK government travel advice says within 72 hours before entering the country.

We submit your form inside the window that the official portal accepts. If you file it yourself, check the portal for the current rule.

Cuba guide Who Needs to Complete the Cuba D'Viajeros Form?

The Cuba D'Viajeros Form is the online advance traveler information form run by Cuba's Ministry of Transport (MITRANS). According to the official portal, all travelers, Cuban or foreign, who enter Cuba through its airports must complete it. The Cuban foreign ministry announced that from January 23, 2023 all travelers must present the form at Cuban airports.

Each traveler needs an individual form. A family fills in one form for every member, and children need their own form too.

The form covers arrival by air. The official portal has no departure form, and the form lists airports only as points of entry.

Cuba guide How to Complete the Cuba D'Viajeros Form
  1. Personal data: names, birthdate, gender, country of birth, citizenship, country of residence and passport number.
  2. Migratory information: arrival date, airline, flight number, country of origin, airport of entry, reason for travel and eVisa number.
  3. Sanitary information: province and accommodation, countries visited in the last 15 days, and any symptoms of illness.
  4. Customs information: unaccompanied baggage, children under 10 traveling with you, and whether you have something to declare.
  5. Sworn declaration: confirm that the information is true and complete.
  6. Save the PDF with the QR code and present it on arrival.

The form lists ten airports of entry: Havana, Varadero, Holguín, Santiago de Cuba, Villa Clara, Cayo Coco, Cayo Largo, Camagüey, Cienfuegos and Manzanillo.

Cuba guide Cuba D'Viajeros Form: Common Mistakes and Issues

Common mistakes to avoid:

  • Filing too early: the official form does not accept an arrival date more than 6 days ahead
  • One form for the whole family: every traveler, including each child, needs an individual form
  • A wrong passport number: immigration checks the form by passport number, and the eVisa number is validated against the passport
  • Choosing the wrong airport of entry: select the airport where your international flight lands
  • Not declaring cash: amounts above USD 5,000 or the equivalent in other currencies must be declared
  • Treating the form as a visa: the visa or eVisa is a separate document

NOTE: The Cuban consulate in São Paulo says that eVisa holders should start the form from the link in their visa approval email. Have your eVisa number at hand when you order.

Arrival Card Hub is a private service operated by Passporta, not a government website. We charge a service fee for preparing, checking and submitting your arrival card. You can also complete it yourself on the official government portal.