Complete your Brunei arrival card online

A card is tied to one trip, with its planned dates of arrival and departure. A new trip needs a new card.

The official FAQ confirms that a registered card can still be changed, amended or updated. A card can also be canceled, but that is not mandatory, and the FAQ says there is no offense if it is not done.

The card does not decide how long you may stay in Brunei. That depends on your visa or on the visa exemption for your nationality.

Official sources say the card must be registered before arriving and entering Brunei Darussalam. The UK government advises doing it before you travel, because it may be requested at check-in. The official sources we read state no earliest time for registration. If you register yourself, check the portal for any limit on the arrival date.

According to the official FAQ, a traveler who forgot can still register at the immigration control post with a mobile phone, but registering before arrival is recommended.

The portal gives the reference number when the registration is completed. After we submit your card, we send the reference number to the email address given in your order.

The Brunei E-Arrival Card is the online registration of foreign nationals who arrive in and depart from Brunei Darussalam. It is run by the Immigration and National Registration Department of the Ministry of Home Affairs. It replaced the paper arrival and departure card known as Form 19.

According to the official FAQ, all foreign nationals arriving and departing through sea, air and land immigration control posts are required to register on the E-Arrival Card portal before arriving and entering Brunei Darussalam.

Every traveler needs a card of their own. The portal says a card must be completed by every visitor, including one for each child or dependent.

Transit passengers: foreign nationals who only stop over in Brunei without going through the immigration control post are not required to register.

The steps below follow the official guideline of January 24, 2023. The portal has been updated since then, so details may differ.

1. Create an account on the portal: accept the privacy statement and the terms of use, and confirm the email address with a verification code.
2. Create a Travel Card in the E-Arrival Cards menu.
3. Identity: full name as printed in the passport, date and place of birth, sex, nationality, passport number, place of issue and expiration date.
4. General information: home address, occupation, yes or no questions such as whether this is your first visit to Brunei, intended length of stay, purpose of entry, accommodation and address in Brunei, and the cash you carry.
5. Arrival data and departure data: the planned dates, the last place of embarkation, the immediate destination, and the flight number, vehicle registration number or vessel name.
6. Keep the reference number shown in the portal.

Common mistakes to avoid:

• One card for the whole family: every visitor, including each child or dependent, needs a card
• Leaving it to the border: registration at the control post is possible, but the card may be requested at check-in
• Details that do not match the passport: the portal warns that an immigration pass may be canceled if the details are found to be incorrect
• Not updating changed plans: a registered card can be amended
• Treating the card as a visa: a visa, where required, is separate